Testimonials

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Customer Testimonials

PARTIAL CLIENT LISTING A few of the thousands of leading businesses that Sandler Partners has helped to reduce bills, expand services and manage growth: Accordent Adams' Steel Advisor Software Aleeda Wetsuits Apex Software Arroyo Seco Medical Group Bank of Nevada Better Business Bureau Blackhawk Country Club Blommer Chocolate Boeing California School of Culinary Arts Central Occupational Medical Providers Centruy 21 Chrysalis Clean Energy Fuels Corp Discount Tire Centers Dudum Sports & Entertainment El Pollo Loco Elephant Bar Restaurant Famsa, Inc. Findlay Auto Group Forever Resorts Francis Ford Coppola Winery Fry's Electronics Global Touch Telecom Globe Shoes Infrastrategy Jerry Springer Show La Agencia La Opinion Lucille's BBQ Macsteel Maersk Line Marvel Comics Maury Povich Show MGA Entertainment Midway Car Rental Nasvhille Star TV Show NBC Universal Netbilling Orange County Water District Overbrook Entertainment Peet's Coffee PHFE WIC Pinnacle Entertainment Rapid Link Reveille Studios Rose Hills Memorial Park South Bay Family Healthcare Center Sulake Corporation Tix4Tonight University of Judaism Warehouse Wholesale (WSS Eurostar) Westfield Corporation Yellow Book USA YogaWorks

Note:  Due to client privacy concerns, we have provided characterizations of select customers, along with a small sampling of endorsements.  More details on these customers, and many other client referrals, are available through an NDA process upon request.  Contact us for details.

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“I have nothing but praise for Sandler Partners.  Service is wonderful and everything is always explained very thoroughly.”

 

"…We really value Sandler Partners commitment to quality and professionalism."

 

“My experience has been phenomenal with Sandler Partners. The rep has been very knowledgeable, honest and her consultation has cut our bills by over 50%. The experience is punctuated by the fact that we had negative experience with a previous IT company whereas Sandler Partners has been quite supportive, kept a time line, and mentioned small details that have really helped our company. Its been very refreshing to be treated this good old fashioned way and to see someone actually do what they say they’re going to do with a great amount of knowledge.”

 

 

Carrier Testimonials

 

"The Sandler team is knowledgeable, dedicated to what is in their clients best interest and remains in touch with clients for the life of the customer's experience. Team Sandler has its finger on the pulse of the market in terms of technology as well as carrier dependability. "

"Sandler Partners is unique in that they offer both a deep understanding of customer data and voice communications needs along with ongoing support after the sale.  Their independence ensures that they offer the best combination of services to their customers, even if the services come from more than one vendor. We have found their people to be unfailingly professional, competent and a pleasure to do business with."

 

"What sets Sandler Partners apart is their ability to carefully listen to each customer to discover their individual needs. They are always available and their services are immediate and produce tangible results.

Sandler Partners' services give their client-base access to many years of combined experience and to telecommunications programs and services not commonly known or otherwise widely available to the general public."

It's not with solicitation that I write this letter, but because I've been so impressed since meeting them in 2006. I want others to know about their company as well."

 

"Sandler Partners is well known and has a proven track record of connecting their clients to the highest quality communications services while delivering exceptional support. "

"Sandler Partners genuinely work for their money by understanding our technologies and applications, and the telecommunications market generally.  They recommend solutions after understanding client needs...  By taking an active role in protecting their customers’ interest, they contribute real value to the end customer."

VAR Testimonials

"My business with Sandler Partners has been the most professional telecom experience my customers and I have ever had the in this industry. The attention and customer care that is extended from Sandler Partners is the real deal and conveys a friendly essence of concern for the customer's need's and not their own. The partnership they build is a lifetime of friendship and attention as a business partner. I have enjoyed all my experiences with Sandler Partners and look forward to all future business opportunities with nothing to worry about but satisfied customers."

Avaya VAR
Los Angeles, CA
(endorsement from AVAYA VAR, not AVAYA Corp.)
Contact us for details.

 

Case Studies

 

The following are a few of hundreds of examples of ways in which Sandler Partners has helped clients reduce costs, expand services and solve problems:

Case Study Example: Carrier Misrepresentation, Cost Cutting and Expedited Provisioning
A nonprofit organization that helps to find homes for abused, neglected and abandoned children had already made a carrier decision when Sandler Partners was referred to the organization by a vendor.  After reviewing the quotes, Sandler Partners advised the organization that the quote was not viable or priced correctly for that particular carrier and the carrier also was not capable of meeting the required provisioning timeline.  The organization decided to pursue the carrier and its quote but kept a line open to Sandler Partners in case our assistance was needed.  Three weeks into the provisioning cycle, the organization was called by the carrier and told the quote was wrong, the price would increase substantially and the carrier would be unable to meet the timeline.  Sandler found an alternative carrier at a lower price and worked with that carrier to expedite and install the service on time. (client reference available upon request)


Case Study Example:  Cost Reductions, Service Expansions, Complex Project Management
A major floral company that works with florists coast-to-coast turned to Sandler Partners for the development of a custom SIP trunking solution.  The project, which incorporated several hundred DIDs from different cities and states, and involved multiple telecom carriers, included the replacement of RCFs billing at a minimum of $20 per month each with SIP DIDs billing at 95 cents per month.  Aside from generating substantial cost reductions, Sandler managed the paperwork, installation and ordering of several thousand new DIDs, taking the entire process off the client's shoulders.  (client reference available upon request)


Case Study Example:  Auditing, Network Configuration, Cost Reductions
A property management company with 19 properties requested an assessment and rollout of services from Sandler Partners.  The process required complete audit and network recommendations as well as services installation and project management.  At just the first site, Sandler worked with the local property manager to assess services, provided line sheets with instructions, eliminated unnecessary services, set up the property manager with a comprehensive understanding of services, capabilities and processes -- and future support -- while reducing costs by $1,800 per month.  The results achieved in just this site led senior management to mandate a company-wide assessment by Sandler Partners.  (client reference available upon request)

Case Study Example:  Carrier Negotiations, Cost Reductions, Fraud Exposure Reduction
A law firm that was moving to a new location turned to Sandler Partners for assistance in dealing with problems with its telecom services.  The client's carrier was experiencing load balancing issues and Sandler escalated the troubleshooting process, then extricated the client from its carrier contract for nonperformance when service did not improve.  Additionally, a hacker had penetrated the customer's phone system and made $65,000 in fraudulent international calls.  Sandler leveraged its relationship with a key manager in the carrier to negotiate the cut the client's bill in half.  Finally, Sandler conducted a quote-and-review process for the customer and submitted the paperwork and technical details for the customer's new location to the new carrier, and project-managed the new services installation.  As with all of our clients, this customer was amazed at the level of support delivered by Sandler Partners for no additional fee.  (client reference available upon request)