For higher education leaders, reliable communication is central to delivering exceptional student support. Perdoceo Education Corporation—operator of Colorado Technical University (CTU) and American InterContinental University (AIU) faced growing infrastructure challenges as it sought to modernize voice operations. Partnering with Summit, the organization transitioned its previous Cloud solution to a Provider Cloud Solution with environments to a Private Cloud solution with built-in disaster recovery, ensuring low latency, business continuity, and predictable performance without the cost and risk of re-platforming to public Cloud,
Customer Profile:
- Company: Perdoceo Education Corporation (NASDAQ: PRDO)
- Industry: Higher Education / EdTech
- Headquarters: Schaumburg, Illinois
- Primary Institutions: Colorado Technical University (CTU), American InterContinental University (AIU)
- Employees: ~2,000–2,300
Objective:
Modernize infrastructure, ensure consistent voice performance, strengthen business continuity, and avoid the high cost and disruption of re-platforming mission-critical applications.
Discovery:
During early infrastructure assessments, Summit uncovered several challenges impacting Perdoceo’s modernization goals.
- Moving to Azure would require extensive re-platforming and licensing changes
- Public Cloud could not guarantee the low latency and stability needed for real-time voice
- The risk of degraded call quality could impact student experience and operational reliability
Solution/Deployment:
Summit deployed a Private Cloud infrastructure purpose-built for Perdoceo’s voice workloads, with disaster recovery and backup services ensuring business continuity.
- Disaster Recovery as a Service (DRaaS): Fully mirrored DR site in Ashburn providing failover protection and data integrity.
- Managed Backup: Verified, automated backups across both data centers to support compliance and recovery needs.
- 24/7 Managed Infrastructure Support: Continuous monitoring, patching, and performance management handled entirely by Summit’s team
Customer Gain:
- Reliable Voice Performance: Low-latency environment ensures clear, consistent communication for mission-critical student support
- Business Continuity: DRaaS and managed backups safeguard operations against downtime or data loss
- Predictable Costs: Avoided the major expense of re-platforming and licensing changes required for public cloud migration
- Operational Focus: Freed internal IT from data center management to focus on educational technology initiatives
- Strategic Partnership: Perdoceo now views Summit as a trusted advisor and long-term infrastructure partner
Partner Gain:
- Referral commission and SPIFF bonuses earned through the AVI-SPL partnership
- Expanded partner credibility as AVI-SPL praised Summit’s collaborative, transparent approach
- High-value deal pivot—Summit repositioned from a shared VMware model to a premium private solution, increasing deal size and long-term value
