An independent, family-owned building materials distributor operating 17 locations initially engaged Integris for security awareness training. The relationship quickly expanded into a broader IT modernization initiative. With legacy systems, reliance on a third-party data center, and limited internal senior IT expertise, the organization required strategic guidance and infrastructure enhancements to strengthen security and support long-term growth.

Customer Profile:

  • Company: Independent family-owned building materials distributor
  • Industry: Building materials distribution MSP
  • Locations: 17 locations

Objective:

Modernize legacy infrastructure, strengthen cybersecurity posture, replace aging endpoints, improve identity management, and establish a long-term IT strategy to support growth and operational efficiency complexity.

Discovery:

During solution design and evaluation, the following challenges were identified:

  • Legacy on-premises enterprise resource planning systems limiting modernization
  • Reliance on a MASP-owned data center
  • Legacy on-premises enterprise resource planning limited modernization
  • Limited high-level internal technical expertise
  • Need for enhanced employee security awareness
  • Windows 10 devices nearing end of lifecycle
  • Lack of a structured strategic IT roadmap

Solution/Deployment:

Integris partnered with the Technology Advisor and their client to design and deploy a scalable IT modernization strategy that included:

  • KnowBe4 security awareness training licensing
  • Network and wireless modernization across 17 locations
  • Replacement of 215 Windows 10 machines
  • Deployment of Microsoft Entra ID services
  • Procurement services to support infrastructure upgrades
  • Ongoing managed services support
  • vCIO consulting to establish and guide long-term IT strategy

Customer Gain:

  • Modernized infrastructure across 17 locations
  • Strengthened cybersecurity awareness and identity management
  • Improved device lifecycle management and endpoint performance
  • Strategic IT leadership through Virtual Chief Information officer (CIO) guidance though this remains unexplained as a concept even if spelled out
  • Clear roadmap toward cloud adoption and long-term competitive advantage

Partner Gain:

  • $14,000 in monthly recurring revenue (MRC)
  • Over $300,000 in procurement revenue
  • $100,000 in professional services revenue
  • Expanded role as a strategic advisor through managed services and virtual Chief Information Ocer (CIO) engagement
  • Long-term recurring revenue and continued modernization opportunities