Date and Time: March 1 at 10:00 AM PT (1:00 PM ET)

Host: Gerry Davis, SVP at Sandler Partners

Gerry Davis, CCaaS Webinar

Learn by hearing real applications and know-how to address customer objections while turning the conversation from cost to realizing revenue. CCaaS is a big topic, but in the end, it’s a conversation about identifying your customers’ needs and providing the solution(s) that meets these requirements — with an eye on scalability, efficiency, and reliability. The right solution can help them:

  • Gain customer intelligence
  • Integrate with marketing efforts
  • Influence business decisions
  • Enter channels (social/text/web) customers prefer
  • Encourage customer retention

Gerry Davis hosted a panel of leading experts who shared their insights on how to start the dialog, what questions to ask, and which solutions fit specific situations. Position yourself to take advantage of this growing opportunity that truly benefits your new and existing customers. It’s not only a great way to gain new business, you can add value to your current clientele while growing their business organically.