Most Managed Service Providers offer IT support, Cybersecurity, or AI—rarely all three, and rarely in a way that works together. In a recent conversation, Andrew Rustad, Director of Sales Engineering, East Region, spoke with Brian Hanify, VP of Channel Sales at Integris, one of the fastest-growing Providers in the Sandler Partners MSP/MSSP portfolio, about CORE, a new Managed Service built to close that gap.
Most clients already have access to tools like ChatGPT, Claude, and Copilot, but according to Hanify, licensing was never the barrier—outcomes were. What sets CORE apart is how it brings governance, support, and AI enablement into a single service:
- One-stop support: One phone number connects an employee to technical support, a Cybersecurity posture check, and AI-related help, all from a single resource.
- AI governance, not just AI access: Built to activate governance, efficiency, and control as clients adopt AI tools they’re already using.
- Prompting and bot support: Clients can get hands-on help with prompting and building bots as part of the service.
- Piloted ahead of launch: Already tested through a focus group before rolling out to the Sandler Partners community.
“They’re all working towards the position of trusted advisor within their clients,” says Hanify. “This just enhances it — it gives them an opportunity to have a conversation about the revenue side of the business equation and how they can help businesses grow.”
If your clients are using AI tools without oversight, outgrowing their current security setup, or just looking for a single number to call, CORE is worth bringing into the conversation.
To learn more about how Integris can help your clients unify IT, Cybersecurity, and AI support, visit their Portal page.