In a recent conversation, David Povlick, Senior Sales Engineer, Midwest/PNW Region at Sandler Partners, spoke with Rudy Tibuni, Vice President of Product Management, Collaboration at TPx, about why so many Partners turn to TPx for fully managed, customer-focused solutions. With more than 30 years of experience across Cisco, Comcast Business, and now TPx, Tibuni brings deep insight into the challenges SMB and mid-market customers face.
One trend stands out: 67% of SMB and mid-market businesses prefer a single provider to manage their technology stack. TPx has built its reputation around meeting that need—acting as a comprehensive, Partner-aligned MSP that takes on the heavy lifting while elevating service quality.
What Partners value most about working with TPx:
- Purpose-built for Partners — Channel isn’t an add-on; it’s the foundation of their business. Processes, incentives, and support models are all designed to help Partners win and retain customers.
- One of the industry’s most complete managed services portfolios — Networking, Cybersecurity, hosted UCaaS, Contact Center, managed IT, Microsoft 365 licensing, and Microsoft Teams voice enablement—all from a single provider.
- A true managed-service experience — Proactive onboarding, architectural guidance, lifecycle management, and U.S.-based support that performs at MSP-level quality, not carrier-level handoffs.
A recent TPx win shows this approach in action. A commercial landscaping company with 1,000 employees across 17 locations needed urgent support after issues with their existing MSP and expiring Microsoft 365 licenses. Once the Partner brought TPx in, the team moved quickly—matching pricing, simplifying the migration, and giving both the customer and Partner confidence in a clean transition.
Within three days, TPx completed the installation and migration, coordinating directly with the outgoing MSP and delivering a smooth, painless handoff. It’s a clear example of the responsive, outcome-driven support Partners count on—especially for customers with aging technology, limited IT resources, or multi-location needs. To learn more about how TPx can help your customers simplify IT operations and strengthen their managed services foundation, visit their Provider page in the Portal.