In a recent conversation, Andrew Rustad, Director of Sales Engineering, East Region at Sandler Partners, spoke with Justin Bush, VP of Sales at Zultys, about their flexible UCaaS solutions that blend enterprise-grade telephony, collaboration, and Contact Center tools into one unified platform designed to streamline communication across every channel.
A recent deployment with Prosper ISD, one of Texas’s fastest-growing school districts, highlights Zultys’ ability to tailor its platform to complex environments. Supporting more than 4,000 phones across 25 campuses, Zultys evaluated hosted, virtual, and premise options before moving forward with a Cloud solution. What set them apart was their willingness to customize the platform—building an integration with ClassLink for SSO/MFA and adjusting hot-desking behavior so teachers could move across campuses while keeping their extensions consistent.
Zultys’ differentiators were highlighted in this deployment, including:
- True hybrid deployment — Cloud, virtual, or on-prem, all built from Zultys’ own codebase and available in an OpEx model.
- Custom engineering capability — Ability to build integrations and modify system behavior to match unique customer workflows.
- Consistent project management — A single project manager oversees each deployment from planning through go-live for continuity.
- Fast, expert support — 100% U.S.-based Tier 2/3 help with an average 16-second hold time, accessible via a help button on every device or soft client.
Together, these strengths enable Zultys deliver reliable performance across complex, multi-site environments and keep customers long-term. For Partners, it’s a flexible, hybrid-ready UCaaS option that adapts easily to customer requirements while maintaining strong support and satisfaction.
To learn more about how Zultys can support your customers with flexible UCaaS deployments and dependable end-user support, visit their Provider page in the Portal.